Privacy Policy for My Cocoon Care

1. Information We Collect

We collect the following categories of information:

a. Personal Information

When you create an account or use our Services, we may collect:

• - Name
• - Email address
• - Phone number (optional)
• - Household details (if you choose to share)
• - User-generated content (tasks, comments, shared chores)

b. Usage Information

Automatically collected data includes:

• - Device details (IP address, browser type, operating system)
• - Access logs (time, pages visited, features used)
• - Location data (if you grant permission)

c. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• - Remember your preferences
• - Improve user experience
• - Analyze traffic and usage patterns

You can manage cookies through your browser settings.

2. How We Use Your Information

We process your information to:

• - Provide, maintain, and improve the My Cocoon Care app and website
• - Enable sharing and collaboration on household tasks
• - Personalize your experience
• - Send important updates, security alerts, and support messages
• - Conduct analytics and research to enhance features
• - Comply with legal obligations

3. Legal Bases for Processing

If you are in the European Economic Area (EEA), we rely on the following legal grounds:

• - Consent: for optional features such as location tracking
• - Contract: to provide the Services you request
• - Legitimate Interest: to improve and secure our Services
• - Legal Obligation: to comply with applicable laws

4. Sharing Your Information

We do not sell your personal data. We may share information only with:

• - Service Providers: for hosting, analytics, customer support
• - Legal Authorities: if required by law, court order, or to protect rights and safety
• - Business Transfers: if My Cocoon Care undergoes a merger, acquisition, or sale of assets

Any third party handling your data is required to safeguard it under strict confidentiality agreements.

5. Data Retention

We retain your personal information only as long as necessary:

• - While your account is active
• - To fulfill legal, accounting, or reporting obligations

When no longer needed, data will be securely deleted or anonymized.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• - Access: Request a copy of your personal data
• - Correction: Update or fix inaccurate data
• - Deletion: Request removal of your data
• - Restriction: Limit how we process your data
• - Portability: Receive your data in a structured format
• - Withdrawal of Consent: Opt-out of features that rely on consent (e.g., marketing emails)

You can exercise these rights by contacting us at admin@mycocooncare.com.

7. Children’s Privacy

My Cocoon Care is not directed at children under 13 (or the age of digital consent in your region). We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it immediately.

8. Data Security

We use technical and organizational safeguards, including:

• - Encryption of data in transit and at rest
• - Access controls and authentication procedures
• - Regular monitoring and security audits

No system is 100% secure, and you use our Services at your own risk.

9. International Data Transfers

If you access My Cocoon Care outside the United States, your information may be transferred and stored on servers in the U.S. We ensure adequate protections (such as Standard Contractual Clauses for EU users) are in place when data is transferred internationally.

10. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before engaging with them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date and notify you by posting the new version on our website and app. Significant changes may be communicated directly via email or app notification.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: